![Wavy Abstract Background](https://static.wixstatic.com/media/11062b_b95341cdd04a4accb729691d49d4721c~mv2.jpg/v1/fill/w_103,h_58,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/11062b_b95341cdd04a4accb729691d49d4721c~mv2.jpg)
![Me.jpg](https://static.wixstatic.com/media/7b7b4e_d76f52192b6549edb0b35daddba7de26~mv2.jpg/v1/crop/x_0,y_85,w_640,h_736/fill/w_414,h_476,al_c,q_80,usm_0.66_1.00_0.01,enc_auto/Me.jpg)
Lucy Jiang Lape
UX Researcher & Strategist
My mission is to drive company revenue by removing barriers to usability and productivity with data-driven methods.
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As a researcher in Human-Computer Interaction, I specialize in combining human intelligence and machine learning to create products with a performance that neither can achieve alone.
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I am particularly passionate about removing barrier to health and provide better experience to healthcare providers, clinical staff, and patients.
My Process
One process is not a fit for all projects. I created the process below as a guide and adjust it according to the situation.
![](https://static.wixstatic.com/media/7b7b4e_78520916ae314776bbec11b412c05da0~mv2.png/v1/fill/w_944,h_349,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/7b7b4e_78520916ae314776bbec11b412c05da0~mv2.png)
My Projects
In compliance with my Non-Disclosure Agreement, I am extremely limited in what I can share on this website. If my work interests you, please connect with me privately for additional discussion.
![](https://static.wixstatic.com/media/70c820cce59c49458578c60380ee909c.jpg/v1/fill/w_69,h_46,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/70c820cce59c49458578c60380ee909c.jpg)
Medical Note Generation
Reduce cost of goods sold (COGS) by leveraging machine learning output to support human decision making in health administration.
![](https://static.wixstatic.com/media/8cd0b216d6dd4d52bd46d3afbb8cf020.jpg/v1/crop/x_40,y_40,w_1866,h_1240/fill/w_70,h_46,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/8cd0b216d6dd4d52bd46d3afbb8cf020.jpg)
Increase speed and reduce cost by converting the old service into a seamless human-in-the-loop data annotation pipeline.
Insurance Data Analysis
![](https://static.wixstatic.com/media/11062b_254deac88da14c43a32af02941ed7b30~mv2.jpeg/v1/crop/x_0,y_102,w_5655,h_3763/fill/w_69,h_46,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/11062b_254deac88da14c43a32af02941ed7b30~mv2.jpeg)
Product Visualization App
Contribute to multimillion dollar contracts by developing an attractive product visualization app for sales within 4 weeks.
![](https://static.wixstatic.com/media/11062b_9d59954432494f2b8c45bd908c8f455d~mv2.jpg/v1/crop/x_138,y_0,w_4775,h_3188/fill/w_69,h_46,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/11062b_9d59954432494f2b8c45bd908c8f455d~mv2.jpg)
Job Candidate Experience
Reduce candidate dropout rate during recruitment by restructuring the recruitment process and website.
![](https://static.wixstatic.com/media/11062b_83b5e9cb239542c59c17312ad925ad3d~mv2.jpg/v1/fill/w_69,h_46,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/11062b_83b5e9cb239542c59c17312ad925ad3d~mv2.jpg)
Worker Training App
Reduce cost of new worker training by creating a user-friendly training app.